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Talking to investors through Twitter

October 28, 2013

Click here to view important terms and conditions

Since July 2010, Vanguard has been "tweeting" to our followers under the handle @Vanguard_Group. And since June 2011, we've also been tweeting to financial advisors under @Vanguard_FA.

Twitter's 140-character limit hasn't stopped us from sharing news and views with a diverse audience, including clients, finance bloggers, traditional media, advisors, and like-minded investors. We began using Twitter to educate our followers to be better investors; by monitoring questions and comments, we've been able to increase our understanding of investors' needs and wants.

Note: Links to Twitter.com and other third-party social media websites mentioned on vanguard.com will open new browser windows. Except where noted, Vanguard accepts no responsibility for content on third-party sites.

Terms and conditions

For your own security, we ask that you not include personal or account information in any tweets you send our way. However, we see Twitter as an innovative way to communicate with our clients and we're eager to connect with you.

Other important information:

  • We will never ask you to update your Vanguard login or disclose personal account information on Twitter. Please do not include personal or account information in any tweets or direct messages.
  • Vanguard is not responsible for and does not endorse the content by other Twitter users available from other pages. Vanguard is not responsible for the terms of use or privacy or security policies at this site and you use the site at your own risk. Vanguard reserves the right to block any follower who posts retweet content that is deemed inappropriate or offensive or constitutes a testimonial, advice, recommendation, or advertisement for securities, products, or services or is promotional in nature. We also reserve the right to block followers whose Twitter pages contain offensive or inappropriate content or serve as promotional sites.
  • Any opinions expressed by our Twitter followers are those of the persons submitting the comments and don't necessarily represent the views of Vanguard or its management.
  • All investments are subject to risk, including the possible loss of money you invest.
  • Vanguard ETF Shares can be bought and sold only through a broker (who may charge a commission) and cannot be redeemed with the issuing fund. The market price of Vanguard ETF Shares may be more or less than net asset value.
  • Vanguard Marketing Corporation is the distributor of the Vanguard funds.
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