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Provide us with a few key pieces of information and we can help you recover your user name or reset your password.

For your password, we can either email you a temporary one or send a security code to your phone (if you're enrolled in that service). With either option, you'll be asked to update your password.

First name
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Last four digits of your SSN

I have an EIN (for trusts, corporations, partnerships, etc.)

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I have a non-U.S. address

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Personal investors
Call us at 800-962-5209.

Employer-plan participants
Call us at 800-523-1188.

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